Radd
Use Cases

What Can Radd Do For You?

Discover how businesses across MENA use Radd to automate conversations, capture leads, and delight customers.

Lead Capture & Qualification

Turn website visitors into qualified leads

24/7 Customer Support

Answer customer questions instantly, around the clock

Appointment Booking

Capture appointment requests through chat

FAQ Automation

Answer repetitive questions automatically

Lead Capture & Qualification

Most website visitors leave without providing their contact information. Traditional contact forms have low conversion rates, and sales teams waste time on unqualified leads.

  • Pre-chat forms collect name, email, and phone before conversation starts
  • In-chat prompts naturally capture contact info during conversation
  • AI qualifies leads by asking relevant questions
  • Tag and segment leads for targeted follow-up
Powered by: Lead Capture, Proactive Triggers, Analytics
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Radd Assistant

Online
Hi, I'm interested in your enterprise plan
Great to hear! I'd love to help. Could you share your name and email so I can send you detailed pricing information?

24/7 Customer Support

Customers expect instant answers but hiring 24/7 support staff is expensive. Repetitive questions consume agent time that could be spent on complex issues.

  • AI answers 80%+ of common questions from your knowledge base
  • Seamless handoff to human agents for complex queries
  • Consistent, accurate responses across all channels
  • Multilingual support in Arabic, English, and French
Powered by: AI Responses, Human Handoff, Multi-Channel
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Radd Assistant

Online
What's your return policy?
You can return any item within 14 days of delivery for a full refund. Items must be unused and in original packaging. Would you like to start a return?

Appointment Booking

Phone-based booking is slow and limits availability. Customers abandon when they can't book instantly, and manual scheduling leads to double-bookings and no-shows.

  • Answers booking questions and captures appointment requests through chat
  • Collects preferred dates, times, and contact details as leads
  • Service menu with pricing and duration information
  • Hands off to your team to confirm and finalize the booking
Powered by: Skill Packs, Proactive Triggers, Lead Capture
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Radd Assistant

Online
I'd like to schedule a consultation for next week
Great! Could you share your preferred day and time? I’ll capture your request and our team will confirm your appointment shortly.

FAQ Automation

Your team answers the same questions hundreds of times a week. This drains resources, increases response times, and leads to inconsistent answers across channels.

  • Train the bot on your website content in minutes
  • Consistent answers across web, WhatsApp, and social
  • Automatic knowledge base updates when your site changes
  • Analytics show which questions are asked most
Powered by: AI Responses, Analytics, Multi-Channel
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Radd Assistant

Online
What are your business hours?
We're open Sunday through Thursday, 9 AM to 6 PM. On Fridays, we're open from 2 PM to 8 PM. Saturdays we're closed. Would you like to schedule a visit?

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