Terms of Service

Last updated: 2026-02-27

1. Acceptance of Terms

By accessing or using Radd (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Radd provides an AI-powered chatbot platform that allows businesses to create, train, and deploy conversational AI assistants across multiple channels including web widgets, WhatsApp, Instagram, and Messenger.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account.

4. Payment & Billing

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.

5. Termination

We may suspend or terminate your account if you violate these terms. You may cancel your account at any time. Upon termination, your data will be retained for 30 days before permanent deletion.

6. Limitation of Liability

Radd is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

7. Contact

For questions about these terms, contact us at [email protected].